Cookie Policy

Legal · Cookie Policy

Last updated: March 1, 2026

This Cookie Policy explains how myDoorz uses cookies and similar tracking technologies when you use our platform. It also explains your choices about cookies.

01.What Are Cookies

Cookies are small text files placed on your device when you visit a website or use an app. They help us keep you logged in, remember your preferences, understand how you use our platform, and show you relevant content. Some cookies are set by us (first-party), others by third-party services we use.

02.Cookies We Use

We use the following categories of cookies:

Strictly Necessary

Required for the platform to function. These include session cookies that keep you logged in and security tokens that protect against CSRF attacks. You cannot opt out of these.

Functional

Remember your preferences — like dashboard layout, notification settings, and timezone — so you don't have to re-configure them every visit.

Analytics

Help us understand how the platform is used — which features are most popular, where users encounter friction, and how performance can be improved. We use anonymized, aggregated data only.

Marketing (Optional)

Used to measure the effectiveness of our marketing campaigns. These are only active if you've interacted with a myDoorz ad. You can opt out at any time.

03.Third-Party Cookies

Some cookies are set by third-party services that appear on our platform. These include:

Stripe — payment processing security and fraud detection
Plaid — bank account verification for ACH setup
PostHog — anonymized product analytics
Intercom — in-app support chat

These providers have their own privacy policies governing how they use cookie data.

04.Cookie Duration

Cookies we use vary in duration:

Session cookies — deleted when you close your browser
Persistent cookies — remain for up to 12 months depending on type
Analytics cookies — retained for 13 months per GDPR guidelines

05.Managing Your Cookie Preferences

You can control cookies in several ways:

Browser settings — most browsers let you block or delete cookies via their privacy settings
In-app preferences — toggle optional cookies in your account settings under Privacy
Opt-out links — for analytics, visit posthog.com/opt-out

Note: disabling strictly necessary cookies will prevent you from using the platform.

06.Changes to This Policy

We may update this Cookie Policy as we add new features or third-party services. We'll notify you of material changes via your account email or an in-app banner.

07.Contact

Questions about our use of cookies? Reach us at privacy@mydoorz.io.

Questions? Contact us